Our return policy:
As almost all of our products are highly customized and made to order for each customer all of our sales are final. Store credit will only be administered on orders that are defective, or were incorrect when shipped if different from signed Proof Designed. We cannot accept returns as all custom orders are designed specifically for your application and are considered custom. If an order is cancelled before we have printed or cut the order, a store credit may be issued, minus a proofing fee.
Items cannot be returned without Return Authorization (RA).
To available free shipping, Merchandise total must be over required dollar amount ($175 in most cases and $279 with special offers). If you return an item that reduces your merchandise total to below free ship level; your refund will be charged shipping amount that you received as credit to original order.
Inspection of the returned items may take 5 - 8 business days. Please allow 5-10 business days to receive store credit.